Privacy Policy

Last updated: July 29, 2024

TruState ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Personal Identification Information: Name, email address, phone number, and address.
  • Financial Information: Income details and credit score for rental applications.
  • Verification Information: Information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance checks.
  • Property Information: Details and images of properties you list for sale, auction, or rent.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Facilitate property transactions, including auctions and leases.
  • Process rental applications and conduct tenant screening.
  • Comply with legal obligations, including KYC/AML regulations in Jamaica and the wider Caribbean.
  • Communicate with you, including responding to inquiries and providing support.
  • Improve and personalize our services.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with third parties in the following situations:

  • With Your Consent: We may share your information with your consent, for example, when a tenant applies for a property.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. Your Rights

You have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, please contact us.

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